Frequently Asked Questions
Everything you need to know about your Selkie journey.
How do I find my perfect size?
We recommend checking our detailed size guide located on each product page. Our garments are designed with specific silhouettes in mind, so please measure your bust and waist for the most accurate fit.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain sale items may be marked as final sale.
When will my order ship?
Standard orders typically process within 3-5 business days. Once shipped, you will receive a tracking number via email to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
How should I care for my Selkie dress?
To preserve the delicate fabrics and prints, we recommend dry cleaning or hand washing in cold water and laying flat to dry. Avoid using bleach or tumble drying.
Can I modify or cancel my order after it's placed?
Because we aim to process orders quickly, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.